Created on 01-14-2010 
Reviews: 2 
Comments: 2 
Views: 1366
This is their words, not mine: because I do not agree with "their words"
WE DON’T PAY FULL PRICE AND YOU DON’T PAY FULL PRICE
We buy overstocks, one-of-a-kinds, factory sell outs, showroom models, design prototypes, all brand new, first quality merchandise, at prices - 30,40, 60% off and more. The stuff regular stores don’t even want you to know about.
NO FRILLS
We dump all the unnecessary costs. No fancy showroom or high pressure salespeople.
LOW OVERHEAD
We dump everything that gets between you & the best bargains in the business. We don’t pay a lot for real estate or advertising. We keep our operating costs low. You pay for merchandise, not needless overhead.
SELECTION
Thousands of pieces of brand new, off-price furniture, rugs, mattresses, living room, dining room, genuine leather, home office & home theater. Our huge select....
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Reviews for The Dump
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- TheDumpSucks
- 1 reviews since
- Jul 5, 2010
Poor quality merchandise, dubious sales tactics, horrible internet reviews, used to have an "F" rating by the Dallas BBB, ludicrous return policy with a 10% price tag for "restocking" even when the items are defective or misrepresented, no warranty on their stuff (read the fine print carefully, it's in there!)....... do your due diligence work, that means search the internet to see other folks' review before you purchase anything from this company; you will se dozen of complaints!
I WISH I HAD NEVER SET MY FEET ON THAT STORE. A WASTE OF TIME AND MONEY PLUS ALL THE AGGRAVATION.
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- caylin08
- 10 reviews since
- Mar 19, 2008
I am a victim of The Dump and here is my story:
I purchased a sectional and ottoman from the Dump on Dec 5th I believe. I had it delivered on Dec. 11th. As soon as the delivery men left the house we noticed that the sectional was slumped in the middle. So my husband turned over the middle piece an one of the legs was broken and turned under on the inside of the couch. Not only was the leg broken but the particle board that connected to the leg was broken in half. And we also noticed there was multiple tearing in the fabric on that piece too. We immediately called the delivery men (who was just down the street) and told him of the problem. He said he would not pick it up and that we would have to call customer service.
So we {my husband and I} contacted customer service immediately. They said that they would have a repair technician call us on Dec 14th to schedule a time to come out and look at it. The problem was that we paid for a brand new sectional not a broken one. They said that the 15% would be deducted from our total payment if we wanted to return it. How can that be? I was livid at this point. They said that the earliest appointment they had for a repair technician to look at it was not till Jan 2010, and if we waited that long it would void our 7 day ability to have any sort of return with it. So that’s where they get you. They make you wait around to the point where you are stuck with it no matter what. They wouldn’t even send out a new sectional to replace the broken one. No one should be stuck with a broken piece of furniture they paid full price for.
So I decided to go ahead with the return for now. And I planned on filing a credit card dispute with my credit card company as soon as I received my money back (minus my 15% restocking fee). I was not going to settle being out of the 15% plus the $179 for another delivery pick up charge. Not only was I getting 15% deducted but I also had to pay $179 for them to pic... Read More
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